Mark Bartlett is the Chief Experience Officer at FPX and has over 20 years of experience leading customer experience and commerce practices. He helps FPX modernize the way businesses buy and sell across all channels through FPX’s enterprise CPQ solution.
Mark was recently interviewed by Frank Sohn, President and CEO of Novus CPQ Consulting Inc. for Sohn’s CPQ Podcast. During the first part of the interview, the two talked the evolution of the Chief Experience Officer role, delivering Amazon-like experiences, and the importance of listening to the customer.
Via Blog https://www.fpx.com/blog Via Digital http://www.rssmix.com/
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